Shippinh costs will vary depending on te shipping destination and the number of items that you purchase.The corect amount of shipping fee will show up at the ceckout page.

Shipping times vary based on your location, the shipping method chosen, and our processing time. Most orders are processed within 1-3 business days, and shipping typically takes 5-10 business days for standard delivery. Expedited shipping can take 2-4 business days.

You’ll be able to see the estimated delivery time at checkout based on your address. If you have any questions or need assistance, don't hesitate to reach out! 😊

To provide the best sizing info for your order, it depends on the product you're purchasing (e.g., collars, clothes, or beds). For each item, you'll find a size guide on the product page that includes measurements such as:

• Collars: Neck circumference or adjustable range.
• Clothing: Chest, neck, and back length measurements.
• Beds: Length, width, and height.

We’re sorry to hear you’d like to return or replace your order! Here’s how you can proceed:

1. Return or Replacement Policy: Please check our return and replacement policy on our website to make sure your item meets the criteria (e.g., within the return window, unused, and in its original packaging).
2. Initiate the Process: Reach out to our customer service team via email or the contact form on our website with your order number and reason for return or replacement.
3. Shipping Instructions: We’ll provide you with instructions on how to send back the item, and we may cover the shipping cost depending on the situation.
4. Refund or Replacement: Once we receive the item, we'll process your refund or send the replacement as per your request.

Feel free to let me know if you need any further help with this process! 😊